By the Ourika Valley team · Updated
The fastest way to reach us is WhatsApp on +212 661 454 738. You can also email booking@ourika-valley.com. We usually answer within a few hours, and we confirm requests for transport and packages within the day.
We are drivers and guides, often on the road or in the valley, so a written message is the best way to reach us. We read everything and reply ourselves.
How to reach us
- WhatsApp: +212 661 454 738 (messages, photos of your hotel location, voice notes)
- Email: booking@ourika-valley.com
We usually answer within a few hours. Requests for private transport and packages are confirmed within the day, by email or WhatsApp. The private day trip and the shared excursion (25 EUR per person, lunch and return transport included) can be booked and paid online straight away.
What to include in your request
To give you a precise answer in one message, please tell us:
- Your date (and a second choice if you are flexible).
- Group size, with the number of children and their ages.
- Your hotel or riad in Marrakech, with its name and address or a map pin. If it is inside the medina, we will suggest the nearest meeting point a vehicle can reach.
- The offer you are interested in: day trip, transport, a package, or the cooperatives and villages tour.
- Anything useful: language, walking ability, dietary needs, a special occasion.
If you have general questions about the valley before contacting us, our FAQ may already have the answer.
Frequently asked questions
Can I book the day trip without contacting you?
Yes. The private day trip can be booked and paid online in a few minutes, and you receive an instant confirmation email. Contact us only if you have a question or a special request.
How quickly will you confirm a transport or package request?
We usually answer within a few hours and confirm within the day, by email or WhatsApp, with the price and the details. Nothing is booked until you have agreed.
Can I call instead of writing?
You can call or send a voice message on WhatsApp. For bookings we prefer a written message, so that dates, names and the pickup address are recorded without mistakes.
Ourika Valley


